If users have questions or concerns about this statement, they should first contact Leancat by Email or Phone (details are provided at the end of this page).
Information Collection and Use
Lean-cat.com is the exclusive owner of the information collected on the lean-cat.com website. We collect information from users at various points on our website.
We request information from the user on our order form. A user must provide contact information (such as name, email, and company) and financial information. This information is used for billing purposes and to fulfill customer orders. If we encounter difficulties processing an order, the information is used to contact the user.
The information we collect is used for billing purposes and to fulfill customer orders.
A cookie is a piece of data stored on the user’s computer tied to information about the user. The use of a cookie is not linked to any personally identifiable information while on our site. We utilize both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period. Persistent cookies can be removed by following internet browser help file directions.
Cookies are employed to track objects in the shopping cart and to associate users with commissioned agents who referred the user to our Website. By setting a cookie on our site, users do not need to log in a password more than once, saving time while on our site. If users reject the cookie, they may still use our site. The drawback is limited access to some areas of our site. Persistent cookies help us determine the commissioned agent (if any) with which a user is associated.
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
While we strive to preserve user privacy, we may need to disclose personal information when required by law, with a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website. These are instances in which we share users’ personal information:
We use an outside shipping company to ship orders. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
In the event lean-cat.com undergoes a business transition, such as a merger, acquisition by another company, or selling a portion of its assets, users’ personal information will typically be part of the assets transferred.
This website contains links to other sites. Be aware that we, lean-cat.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when leaving our site and to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
This website takes precautions to protect users’ information. When users submit sensitive information via the website, their information is protected both online and offline.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers becomes locked.
While SSL encryption protects sensitive information online, we also take measures to protect user information offline. All user information, not just sensitive information mentioned above, is restricted in our offices. Only employees needing information for a specific job (e.g., billing clerk or customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, and whenever new policies are added, employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure users’ information is protected. Finally, servers storing personally identifiable information are in a secure environment in a locked facility.
If users have questions about the security at our website, they can send an email to email@example.com.
Supplementation of Information
To properly fulfill our obligation to users, it is necessary to supplement the information we receive with information from 3rd party sources.
We use UPS OnlineTools to verify a user’s shipping address to ensure shipping address information is correct.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes or if a user no longer desires our service, we provide a way to correct, update, or delete/deactivate that user’s personally identifiable information. This can be done by emailing at firstname.lastname@example.org. Or, contact us by telephone or postal mail at the contact information listed below.
Notification of Changes
If we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection, we will notify users by posting a notice on our website for 30 days.